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    Recommended Minimum Settings  |  Recommended Plug-ins/Special Programs  |  Reporting Problems

    Recommended Minimum Settings

    Recommended minimum requirements to fully utilize our site:

    Browser: IE 5 or compatible

    Monitor size/resolution: 800x600

    Connection speed: 56.6 Kbps

    Our site is optimized for Internet Explorer on a PC platform. As we developed the site, we actively supported and tested for Internet Explorer 7.0 and above.

    The site will generally function across a wide range of browsers and platforms, however some browsers and platforms may not display pages in a consistent manner or support all of the functionality provided. In that case, we encourage you to upgrade to the most recent versions of Internet Explorer or Netscape Navigator.
    Download Internet Explorer External Site.

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    Recommended Plug-ins/Special Programs

    We recommend use of the following browser plug-ins to ensure optimal performance of our site:

    Adobe Acrobat Reader is free software that lets you view and print Adobe portable document format (PDF) files. Some documents on our site are only provided in PDF format and will require Adobe Acrobat Reader.
    Download Adobe Acrobat Reader External Site

    Windows Media Player is required to view multimedia content (video or audio) on our site. If you have trouble playing one of our video or audio files, you may need to download and install the latest version of the free Windows Media Player software.
    Download Windows Media Player External Site.

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    Reporting Problems

    If you find a broken link or receive an error message while using our site, please let us know immediately. You can send a message to We can respond more effectively if you provide:

    1. the address (URL) of the page you were trying to reach,
    2. the URL of the preceding page (the one that contains the bad link), and
    3. a copy of the exact error message that appeared on your screen.

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