Sutter Delta Medical Center Statement on Privacy and Outside Links
The Sutter Delta Medical Center(SDMC) Web site is designed to provide useful health information about our organization and to connect users with physicians, facilities, services and employment opportunities at SDMC.
Our Web site does not contain any advertising for products by third parties, nor do we share any of your information with other parties except as authorized by law.
- Notice of Privacy Practices (HIPAA)
- Visitor Information
- Funding of the SDMC Web Site
- Our Health Information
- Links to Outside Sites
- On-line Registration
Notice of Privacy Practices (HIPAA)
Effective Date: April 14, 2003
SUTTER DELTA MEDICAL CENTER
Notice of Privacy Practices
What is this Notice and Why it is Important
This notice is required by law to inform you of how your health information will be protected, how Sutter Delta Medical Center may use or disclose your health information, and about your rights regarding your health information. If you have any questions about this notice, please contact Sutter Delta Medical Center’s Privacy Officer at 925-779-7262.
Understanding Your Health Information
Each time you visit a physician, healthcare provider or hospital, a record of your visit is made. Typically, this record contains a description of your symptoms, medical history, examination and test results, diagnoses, treatment, and a plan for future care. This information, often referred to as your medical record, serves as a:
Understanding what is in your record and how your health information is used helps you to ensure its accuracy; better understand how others may access and use your health information; and make more informed decisions when authorizing disclosures to others.
Your Health Information Rights
You have the following rights related to your medical and billing records kept by Sutter Delta Medical Center:
You will receive a copy of this notice at your first visit after its publication. Thereafter you may request a copy of this notice or any revisions from the Registration Department, from our website (www.sutterdelta.org) or by calling 925-779-7260.
Before we use or disclose your health information, other than as described below, we will obtain your written authorization, which you may revoke at any time to stop future use or disclosure.
You may request a copy of your health information that Sutter Delta Medical Center keeps in your medical or billing record. Your request must be submitted in writing. We may charge for the costs of providing you access and for your copies.
If you believe the information we have about you is incorrect or incomplete, you may request that we correct or add information. Your request must be in writing and you may pick up a form for this purpose in the Medical Records Department..
You may request that, when we communicate with you about your health information, we do so in a specific way (e.g. at a certain mail address or phone number). We will make every reasonable effort to agree to your request.
You may request in writing that we restrict the use or disclosure of your health information for treatment, payment, health care operations, or any other purpose except when specifically authorized by you, when we are required by law, or in an emergency situation in order to treat you. We will consider your request and respond, but we are not legally required to agree if we believe your request would interfere with our ability to treat you or collect payment for our services.
You may request a list of disclosures of your health information that we have made for reasons other than treatment, payment or healthcare operations. Disclosures that we make with your authorization will not be listed. We will provide one list per year free of charge, but may charge for subsequent lists in the same year.
We are required by law to protect the privacy of your health information, establish policies and procedures that govern the behavior of our workforce and businesses associates, and provide this notice about our privacy practices, and abide by the terms of this notice.
We reserve the right to change our policies and procedures for protecting health information. When we make a significant change in how we use or disclosure your health information, we will also change this notice. The new notice will be posted in the Registration Area and Emergency Department Registration Area, on our website, and will be available at the Registration Department..
Except for the purposes related to your treatment, to collect payment for our services, to perform necessary business functions, or when otherwise permitted or required by law, we will not use or disclose your health information without your authorization. You have the right to revoke your authorization at any time. We are unable to take back any disclosure we have already made with your permission.
Examples of Uses and Disclosures for Treatment, Payment and Healthcare Operations
For example: Information obtained by a nurse, physician, or other members of your healthcare team will be recorded in your record and used to determine the course of your medical treatment. Your provider may document in your record his or her expectations of the members of your healthcare team. Members of your healthcare team will then record the actions they take and their observations as appropriate. In that way, the physician will know how you are responding to treatment. We will also provide your physician, or other healthcare providers involved with your treatment (e.g. specialists, consulting physicians, anesthesiologists, therapists, etc.) with copies of various reports that should assist them in treating you.
For example: A bill may be sent to you or your health insurance company. The information on or accompanying the bill may include information that identifies you, as well as your diagnosis, procedures and supplies used. In some cases, information from your medical record is sent to your insurance company to explain the need for or provide additional information about your treatment.
For example: Members of our medical staff or quality improvement teams may use information in your record to assess the care you have received and how your progress compares to others. This information will then be used in efforts to improve the quality and effectiveness of the healthcare and other services we provide. Sutter Delta Medical Center is an affiliate of the Sutter Health network. We may permit Sutter Health to use your health information to support necessary business, financial, and clinical functions. Examples of these functions may include: auditing our clinical procedures, analyzing our cost of care, arranging for patient satisfaction surveys, and determining the need for new healthcare services.
For example: Sutter Delta Medical Center has associations with a variety of schools involved in the education of health professionals. All staff and students must sign a confidentiality agreement before accessing any health information maintained by Sutter Delta Medical Center.
For example: We may use or disclose information to notify or assist in notifying a family member, personal representative, or another person responsible for your care or your general condition. Health professionals, using their best judgment, may disclose to a family member, other relative, close personal friend or any other person you identify, relevant health information to facilitate the person’s ability to assist in your care or make arrangements for payment of your care.
For example: We may disclose health information to funeral directors, coroners, and medical examiners consistent with applicable law to carry out their duties.
Examples of Uses and Disclosures for Other Purposes
We may contact you to provide appointment reminders.
We may use your health information to provide you with information about alternative treatments such as acupuncture, biofeedback, massage therapy, and stress reduction.
We may include your name, location, and general condition (e.g. fair, stable, critical) and your religious affiliation in our directory information. This information is used to assist persons who wish to visit you, deliver gifts, or inquire about your condition. We will give you an opportunity to restrict this information.
We may use your health information to inform you about our healthcare services, treatment alternatives or other health-related benefits and services that may be of interest to you. We may also inform you about commercial products or services when we think they would be of interest to you, if you have authorized us to do so.
We are a community-based, not-for-profit medical center that depends extensively on charitable support. We may use limited information about you such as your name, address, demographic information, and the dates you received treatment , and we may disclose this information to Sutter Delta Medical Center’s fundraising foundation (Delta Memorial Hospital Foundation) to inform you of opportunities to support Sutter Delta Medical Center and its services and programs.
We may contact you to request your participation in an authorized research study. If the study provides any type of healthcare treatment, the researcher will explain the benefits and risks of the treatment, how your health information will be used during the course of the study, and whether any of your health information rights are affected. You will need to authorize the use of your health information and agree to any suspension of your rights to participate in the study, however you may revoke this authorization at any time. In some cases, we may disclose your health information to researchers when an institutional review or privacy board has approved their research. Prior to giving any information, special procedures will be established to protect the privacy of your information.
We may disclose your health information to the extent authorized by and necessary to comply with laws relating to worker’s compensation or other similar programs established by law.
Should you be an organ or tissue donor, we may disclose your donor status and health information to organizations engaged in the procurement, banking, or transplantation of organs, consistent with applicable laws.
We may disclose your health information as required by law to public health or legal authorities charged with preventing or controlling disease, injury or disability.
We may use and disclose your health when necessary to prevent a serious threat to your health and safety or to the health and safety of the public or another person. Any disclosure would be made only to someone able to help prevent the threat.
Should you be an inmate of a correctional institution, we may disclose to the institution or their agents health information necessary for your health and the health and safety of other individuals.
We may disclose your health information for law enforcement purposes as required by law or in response to a valid subpoena, or court or administrative order.
We may disclose to the FDA your health information relating to adverse events with respect to food, nutritional supplements, products and product defects, or post-marketing surveillance information to enable product recalls, repairs or replacement.
If you receive a medical device that is implanted or which is used to for life support functions, we may disclose your name, address and other information as required by law to the device manufacturer for tracking purposes. You may refuse to authorize the disclosure of your name and contact information.
There are some services provided in our organization through contracts with business associates. Examples include transcribing your medical record, surveying for patient satisfaction, and a copy service we use when making copies of your health record. When these services are provided by contracted business associates, we may disclose the appropriate portions of your health information to our business associates so they can perform the job we have asked them to do. To protect your health information, however, we require all business associates to sign a confidentiality agreement verifying they will appropriately safeguard your information.
If you are a member of the armed forces, we may disclose your health information as required by military command authorities. We may also disclose health information about foreign military personnel to the appropriate foreign military authority.
We may disclose your health information to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.
We may disclose your health information to authorized officials so they may provide protection to the President and other governmental leaders, or conduct special investigations.
We may disclose your health information to appropriate health oversight agencies, public health authorities or attorneys, when required by law. Your health information may also be disclosed if a workforce member or business associate believes in good faith that Sutter Delta Medical Center has engaged in unlawful conduct or has otherwise violated professional or clinical standards and are potentially endangering one or more patients, workers or the public.
For More Information or to Report a Problem
If you have questions, would like additional information, or want to request an updated copy of this notice, you may contact the Sutter Delta Medical Center’s Privacy Officer at 925-779-7262.
If you believe we have not properly protected your privacy, have violated your privacy rights, or you disagree with a decision we have made about your rights, you may contact Sutter Delta Medical Center’s Privacy Officer at 925-779-7262 . You may also send a written complaint to the:
U.S. Department of Health and Human Services
Office of Civil Rights
50 United Nations Plaza, Room 322
San Francisco, CA 94102
Sutter Delta Medical Center will ensure that the care you receive at our facility will in no way be impacted if you file a complaint.
Each organization listed below agrees to follow the practices described in this Notice.
California Emergency Physicians
Bay Imaging Consultants Medical Group, Inc.
Bay Pathology Medical Group, Inc.
Sutter Delta Medical Group Anesthesia
Medical Staff of Sutter Delta Medical Center
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We keep track of visits to our Web site via an automatic monitoring program that tells us, among other things, how many visits are made to the site; the time of day and date of those visits; and the areas visited. The monitoring program does not provide us with any personal information about a visitor. We cannot discern the name, address or any other personal information about visitors to our site. This information is used to evaluate the effectiveness of our site. It helps us answer questions such as these: Are we providing information on our Web site that is useful? Which information is most useful? How have we made you aware that our Web site exists?
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Funding of the SDMC Web Site
The SDMC Web site is funded entirely by the operating income of the Medical Center. We do not accept external advertising income in exchange for promotion of any product or service via our Web site.
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Our Health Information
All health-related information provided via our site is intended to educate and inform visitors about illnesses and conditions and ways to maintain optimum health. It is not intended to diagnose personal physical conditions and is not a substitute for consulting with one's own personal health care provider. By viewing our Web site health information, you are agreeing to the terms and conditions.
Our health-related information is derived from two primary sources:
1. Our physicians and medical experts. Information posted on the site, such as our preventive health guidelines, have been reviewed and approved by clinical leadership groups within the Sutter Health network.
2. Our affiliation with HealthWise. The bulk of our health information and education material is provided by HealthWise .
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Links to Outside Sites
The SDMC site has links to other Internet pages, which might have information on health topics of interest to you.
SDMC, however, does not sponsor or endorse any of these sites, nor does SDMC guarantee the accuracy of the information contained on them. In addition, SDMC has no control over the privacy practices of external Web sites. The user should read and understand the policies of all Web sites with respect to their privacy practices. These links are provided for your general information and education only, and should NOT be relied upon for personal diagnosis or treatment. If you have questions, please contact your health care provider.
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If you choose to register on-line for one of our classes or events, you will be asked to provide appropriate personal information. That information will be used to regiter you for this class, or future classes. You will have the option to return to the site to update your information at any time. The information will not be provided to any outside organization or used for purposes other than class registration.
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